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AI recommendation engine for e-commerce

Real product understanding for relevant recommendations

Modern product recommendations need more than user signals. The burgdigital AI Recommendation Engine recognizes connections between products and usage contexts - for more intelligent recommendations along the customer journey.

The graphic shows an AI hand suggesting a bicycle to the customer in an online store.

Technology behind the burgdigital AI Recommendation Engine

AI-based product understanding instead of rigid rules

The burgdigital AI Recommendation Engine generates a semantic understanding of products and recognizes correlations between product ranges, categories and usage contexts - even with incomplete product data. Instead of reacting solely to user signals, the engine combines product context, usage situation and behavioral data to make appropriate recommendations for the situation.

"Relevant product recommendations don't come from more rules, but from a better understanding of products and their context of use."

Employee photo
Eugen Schitik
COO - Head of Projectmanagement

The difference in approach

Why classic recommendation systems reach their limits

Traditional recommendation systems are often based on fixed rules, manual maintenance and historical user signals. As complexity increases, so does the effort involved - while relevance and dynamism decrease.

The burgdigital AI Recommendation Engine combines product information, usage situations and behavioral data in a common logic. As a result, recommendations continuously adapt to different product ranges, purchasing processes and usage contexts.

More relevance along the customer journey

Measurable results with the AI Recommendation Engine

+20-40%
Conversion

Relevant recommendations increase conversion in a targeted manner

+10-30%
Shopping cart value

Dynamic recommendations increase the average order value

up to 30%
share of sales

Recommendations increase sales along the customer journey

Processing product signals

How the AI Recommendation Engine generates recommendations

Product signals, interactions and behavioral patterns form the basis for situational product recommendations along the customer journey. Instead of rigid rules, recommendations are generated on the basis of current purchasing and usage situations. Even large volumes of data can be processed efficiently - for scalable recommendations in complex e-commerce and B2B structures.

Relevant recommendations along the customer journey

Using product recommendations as a performance lever

Product recommendations influence purchasing decisions precisely where users need guidance, comparison or suitable additions. The burgdigital AI Recommendation Engine plays out recommendations according to the situation, thereby supporting higher conversion rates, increasing basket values and better shopping experiences.

Personalized recommendations in real time

Product recommendations are based on behavior, interests and the current usage situation - from initial interest to specific purchase intent.

  • Personalized product recommendations
  • Situational recommendations along the journey
  • Recommendations on category and listing pages
  • Context-related product selection
A man is barbecuing in the garden, looks at his smartphone and various barbecues are displayed on his smartphone.
The graphic shows a camera in an online store. Suitable accessories are also suggested using AI.

Cross-selling and upselling to increase shopping baskets

Situational additional products complement existing buying interests in a targeted manner - for higher basket values and more consistent shopping experiences.

  • Frequently Bought Together
  • Add-to-cart recommendations
  • Accessories and supplementary products
  • Cross- & upselling in the checkout

Guide users specifically through product ranges

Content, product selection and entry points are based on behavior and interests - for more intuitive orientation within the product range.

  • Personalized category and listing pages
  • Top products and bestsellers
  • Trending products and adaptive product ranges
  • Individual product recommendations for navigation
3 products of an online store are displayed with an ever increasing product rating.

For individual B2B logics

Product recommendations for complex B2B structures

In B2B, product recommendations arise from individual customer structures, roles and business logics. The burgdigital AI Recommendation Engine automatically takes these factors into account and integrates them into the respective company and authorization structure.

As a result, different users within a company receive precisely the products, content and product ranges that are relevant to their respective role, contractual relationship or purchasing task.

More than just product recommendations

Intelligently combining recommendations, search and navigation

The AI Recommendation Engine combines product recommendations, search and navigation on a common data and signal basis. This creates consistent shopping experiences across all touchpoints - from initial orientation to checkout.

The graphic shows a young woman with a tablet in her hand. Next to it is a smartphone with the online store Hailo.de.

Intelligent navigation

Adapts categories and entry points to behavior and interests.

Semantic search

Provides search results based on the same data and signal structure.

Individual entry points

Personalizes content and entry points right from the start.

Practical example from B2B commerce

Lüning24 relies on the AI Recommendation Engine

The AI Recommendation Engine was seamlessly integrated at Lüning24 and supports product selection, orientation and cross-selling along the customer journey.

The Lüning logo is shown in the foreground and the Lüning24 store can be seen in the background

These companies rely on our digital solutions!

Recommendation strategies for your store

Get more potential out of product recommendations

The burgdigital AI Recommendation Engine integrates into existing store and commerce structures and supports personalized shopping experiences across search, navigation and product recommendations.

Together, we identify meaningful areas of application for recommendations, search and discovery in your store.

Everything you need to know about the AI Recommendation Engine

FAQ - Answers on integration, use and possible applications

How can the AI Recommendation Engine be integrated into existing stores?

The burgdigital AI Recommendation Engine can be flexibly integrated into existing e-commerce and store systems - for example via APIs or existing data structures. Recommendations can be integrated at various points in the store, for example on product detail pages, in the shopping cart or in the search function.

What data is needed and when will the first results be available?

The AI Recommendation Engine uses existing product data and signals from the usage context to generate recommendations. In many cases, existing store and product data is already sufficient to provide initial recommendations. Initial results can often be seen after a short time in live operation.

Where can recommendations be used in the store?

Recommendations can be flexibly integrated at various points in the store - for example on product detail pages, in category views, in the shopping cart, in the search or within existing marketing and commerce processes.

How flexibly can recommendations be configured?

Yes, recommendations can be specifically adapted using product range logic, prioritization or company-specific requirements. This means that the AI Recommendation Engine remains flexible and can be individually adapted to existing business logic.

What distinguishes the AI Recommendation Engine from traditional recommendation systems?

In contrast to rule-based systems, the AI Recommendation Engine combines semantic product understanding with usage context and business logic. This results in recommendations that adapt flexibly to different product ranges, purchasing structures and usage situations.

Digital expertise - trends & success
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Together we realize your visions!

Employee photo
Eugen Schitik
COO
Head of Projectmanagement

eugen.schitik@burgdigital.de
Employee photo
Pauline Eilert
Project Manager

pauline.eilert@burgdigital.de