Development of an e‑business strategy for the US market
Adaptation of the Hailo shop design for US customers
Integration of a comprehensive sales tax tool
Provision of a Tax Compliance Management System (TCMS)
Integration of US‑specific payment providers and methods
Connection of dedicated systems for inventory management and warehousing
Integration of tracking and shipment monitoring for UPS and FedEx
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Shopware 6 is an ideal choice for international e-commerce projects, offering a fully scalable shop system with extensive features, high design flexibility, and granular configuration options. Thanks to its ability to be tailored to diverse requirements, it enables efficient and reliable cross‑border commerce.
Today, simply translating a website is no longer sufficient for many target markets. To tailor the user experience to each customer group, you also need to localize payment methods, shipping options, and store design.
To support this, Shopware provides a sub‑shop feature, which was also used to implement Hailo’s US storefront. This setup allowed the design, product range, domain, and additional administrative settings to be configured completely independently of the German main shop.
Shopware offers a wide range of plugins and interfaces that allow the functionality of an online shop to be expanded in virtually any direction. For Hailo, various plugins were used to connect a dedicated inventory and warehouse management system as well as US‑specific payment and logistics service providers.
Shopware offers a wide range of plugins and interfaces that allow you to extend your online shop’s functionality in virtually any direction. For Hailo, various plugins were used to integrate a dedicated inventory and warehouse management system, as well as US‑specific providers for payment and logistics.
The extremely complex taxation of U.S. e‑commerce— which can vary not only from state to state but even between neighboring districts in the same city—poses major challenges for online retailers.
To make the Hailo shopping experience both user‑friendly and legally compliant, burgdigital developed a dedicated sales‑tax configuration for the shop. As a first step, the sales‑tax compliance provider TaxJar was integrated into Shopware.
Using custom development, the shop now calculates the applicable sales tax dynamically at checkout, based on the customer’s location and the product category—even for mixed shopping carts.
