Improve customer communication with Lime Connect

More proximity to your customers - on all channels

Why Userlike? The advantages at a glance

Efficient customer communication is a decisive factor for business success. With Userlike, you can bundle all important communication channels in a central platform and thus optimize your customer service. From automated chatbots toCRM integration - Userlike offers everything you need for modern, GDPR-compliant customer interaction. This allows you to improve the efficiency of your customer service and offer your customers the communication experience they are familiar with from their private use.

More leads & conversions

Website chats increase the chance of deals and inquiries.

Efficient customer service

Automated responses relieve the burden on support and save time.

Greater satisfaction

Fast and personal communication strengthens customer loyalty.

GDPR-compliant

Secure processing of customer data thanks to German server hosting.

Simple integration

Connection to CRM and helpdesk systems, e.g. HubSpot.

E-commerce

Smart chat approaches increase the conversion rate

Abandoned purchases are caused by a lack of advice. Userlike enables proactive chat invitations & messenger support so that customers receive answers immediately.

B2B & Sales

Website visitors become qualified leads in real time

Leads are often lost because inquiries are processed too late. With Userlike, customer contacts flow directly into the CRM so that your sales department can react faster and increase sales.

Services & advice

Personal advice via chat & video call - immediate & uncomplicated

Personal advice is often crucial. With Userlike video chat & co-browsing, you can support customers directly on the website - without any additional software.

Make a request

Customers use the live chat or messenger for quick support.

Automatic answers

Bot solves standard questions, complex questions go to the right contact person.

Lead capture

Customer data flows automatically into the CRM and can be processed seamlessly.

Follow-up by sales

Sales receives notification & chat history for targeted follow-up.

Long-term support

Every request is automatically recorded as a ticket or used for later consultation.

Customized user interface

Custom chat buttons & UI elements for seamless integration into your systems

Process optimization

Automatic data transfer from third-party systems such as XcalibuR, HubSpot & ERP

Flexible interfaces & system connection

API extensions & individual workflows, tailored to your requirements

Flexible interfaces & system connection

API extensions & individual workflows, tailored to your requirements

Your advantage with burgdigital & Userlike

As an experienced agency for marketing and sales automation, we help you to exploit the full potential of Userlike for your customer communication. We don't think in chats - we think in real relationships.

Whether live chat, messaging or automated chatbots: we develop a strategy that suits your target group and makes your service smarter.

With burgdigital, you not only have a setup service provider at your side, but also a long-term partner for efficient, integrated customer communication with Userlike.

Use our meeting calendar to
make appointments quickly ➔