B2B2C commerce with Digital Experts
E-business solutions for multi-level sales models
We develop scalable e-commerce systems that combine B2B and B2C structures on a central platform. This creates efficient processes, transparent data flows and a strong brand presence across the entire retailer network.
B2B2C Commerce: The bridge between brand and consumer
More reach. More turnover. More proximity to the customer.
With our B2B2C commerce solution, you can connect your business partners directly with end customers - efficiently, scalably and digitally.
Your advantages:
Standardized platform
Centrally manage and efficiently expand B2B and B2C commerce
Optimized processes
Automated processes for partners, dealers and customers
Communicate directly
Communicate without detours and sell in a targeted manner
More transparency
Clear insights into data, processes and earnings
Systems that connect your business
Technologies for a successful B2B2C business
For sophisticated e-commerce projects, we develop scalable systems that grow with your business - as a certified Shopware Gold Partner at your side.
More information about Shopware ➔
BIM - BURGDIGITAL IMPORT MIDDLEWARE is a powerful headless middleware for the automated processing of data from ERP, PIM and DAM systems.
As a certified HubSpot partner, we optimize all necessary processes in marketing, sales and customer service with CRM and automation.
More information about HubSpot ➔
Successful platforms from the field
How leading brands rely on our solutions
Answers to the most important questions
FAQ - Frequently asked questions about B2B2C Commerce
What distinguishes B2B2C from B2B and B2C?
B2B2C commerce combines both worlds: Manufacturers or wholesalers sell via partners, retailers or franchise systems - and simultaneously integrate end customers digitally. This creates standardized processes, consistent brand management and a clear database across all sales channels.
What are the advantages of a central B2B2C platform for retailers?
Retailers benefit from up-to-date product data, automated processes and simpler order processing. They also retain access to marketing and price information in real time - without system interruptions or manual interfaces.
How can B2B2C commerce be implemented with Shopware?
With its API-first architecture, Shopware offers the ideal basis for complex retail models. Individual extensions, middleware solutions such as BIM and tools such as FastOrder create scalable systems that connect retailers, partners and end customers.
For which industries is B2B2C Commerce suitable?
B2B2C commerce is suitable wherever manufacturers or association groups work with multi-level sales and have high scatter losses in marketing and sales through independently operating sales partners. The model creates transparency and strengthens both sales and brand loyalty.
How does burgdigital support the implementation of the B2B2C model?
We accompany the entire process - from strategic conception to technical implementation and the integration of existing systems. This results in solutions that fit seamlessly into ERP, PIM and CRM and are individually adapted to your retail structures.
How do I start a B2B2C project?
In an initial consultation, we analyze your existing system landscape and target group structure. Based on this, we develop a modular platform strategy - from pilot project to rollout.